Delivery Charges - We use Fedex as a courier to deliver our goods.
- We offer a variety of delivery options including Standard (2-3 working days), Next Day, as well as a number of premium services. You will have the facility to choose your delivery option when you confirm your order.
- Our standard delivery charge can cost you as little as £5.99 to most parts of mainland United Kingdom.
- Enter your full postcode in the popup window to view services available and your delivery charge (based upon an order up to 25kg).
- Your actual delivery charge will be confirmed at Checkout
- By proceeding through the checkout you are agreeing to the delivery charge calculated at the checkout.
Click here for sample delivery costs information
- Deliveries are shown in working days. If you choose the Standard Delivery option, the next working day after despatch is classed as Day One. Saturday, Sunday or Bank Holidays are not treated as working days for delivery purposes unless a Saturday delivery has been selected.
- Your delivery charge includes packaging.
Despatch of Goods
- Orders received before 3 p.m. on a weekday are normally dispatched on the same day subject to the size of the order and Wing Yip being able to collect payment.
- Orders received after 3 p.m. will be dispatched by 5 p.m. on the next working day.
- Our working days are Monday to Friday excluding Bank Holidays and an order received after 3 p.m. on a Friday will normally be dispatched on the following Monday.
- While we will make every effort to deliver the goods by the date stated we cannot guarantee delivery on any particular day.
Delivery and Receipt of Goods
- Our carrier will deliver your order to the UK delivery address selected by you on your order. Someone (over the age of 18) must be present at the address to sign a receipt for the goods otherwise the carrier will leave a card, they will not leave the goods without a signature.
- You may arrange a second delivery on an agreed day or collect your goods from their depot.
- Please be aware that for security reasons some education establishments restrict the areas on campus that multi-drop carriers are allowed to deliver to. In these cases they will deliver to the campus post room.
- If you have not received a delivery, please Contact Us and quote your Order Reference Number.
- We always try to provide you with a response on the same or the next working day.
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